Services · Areas of intervention

Occupational psychology, organization and business applied to real business problems.

I step in when an organization needs to improve how it operates, manage a transformation, develop leadership and performance, or strengthen its commercial capability. I define the scope of the intervention according to the problem, the context and the level of responsibility required.

Management Consulting
Change & Transformation
Sales Performance
Leadership & Business Coaching
People & Culture

Approach

Different areas of expertise, integrated around the result.

From problem diagnosis to execution: people, processes, behaviour, tools and objectives are treated as parts of the same system.

My professional foundation is work and organizational psychology. Over time, I have integrated it with management experience, project management, business development, strategic marketing, digital and analytics.

This approach is particularly useful for problems that cut across multiple functions and require an understanding of behaviour, organizational capability and business orientation at the same time.

Areas of intervention

Five areas, one integrated way of working.

Each area can be addressed on its own or integrated with the others, depending on the complexity of the problem and the organization’s objectives.

Management consulting and organizational development

Support for entrepreneurs, CEOs and leadership teams in understanding cross-functional problems, setting priorities and improving organizational effectiveness.

Governance and organizational design
Roles, responsibilities and processes
Cross-functional coordination
Operational efficiency and Lean
Planning and problem solving
Succession and continuity in SMEs

Change, Transformation & Project Management

Designing and managing change when new processes, technologies or organizational models need to become fully operational.

Change management and adoption
Project and transformation management
Digitalization, CRM and management systems
AI and process automation
Procedures, quality and compliance
Analytics and performance measurement

Psicologia delle vendite, Sales Performance & Brand Positioning

Developing commercial capability through behaviour, customer relationships, psychometrics, communication, positioning and market strategy.

Salesforce training and development
Lumina psychometrics applied to sales
Role-playing and behavioural strategies
Customer planning and management
Strategic marketing and value proposition
Brand positioning and public speaking

Leadership, Business Coaching & sviluppo manageriale

Development of managers and key people to improve decision quality, communication, leadership and the ability to lead people and transformation.

Executive and business coaching
Leadership and management by objectives
Management communication
High-responsibility soft skills
Development of key people
Succession planning and generational transitions

People & Culture, psicometria e performance organizzativa

Human capital interventions linked to business strategy, using assessment tools, organizational analysis and potential development.

Climate, culture and performance
Assessment and psychometric testing
Potential and team development
People strategy and organization
Work-related stress and psychosocial risks
Internal relations and employee-relations support

Cross-functional expertise

Tools are selected according to the problem.

Training, coaching, assessment, marketing, digital and analytics become operational levers within broader interventions built around organizational objectives.

Psicologia & comportamentoMotivation, decision-making, relationships, climate, culture and organizational dynamics.

Formazione & coachingTargeted programs in leadership, sales, communication, change and management development.

Marketing & posizionamentoValue proposition, strategic communication, brand positioning and business development.

Digitale, AI & analyticsCRM, automation, digital tools and data to make processes and decisions more effective.

Level of involvement

From consulting to direct responsibility.

I can work as a consultant, project lead, advisor or alongside senior management. When the context requires it, I can also take on temporary or fractional responsibilities, maintaining continuity between analysis, decision-making and execution.

In assignments involving organizational responsibility, I can include assessment, selection and onboarding of key people as part of the people strategy, especially during growth, replacement or reorganization phases.

Consulting and advisoryAnalysis, intervention design and decision support.

Project leadershipCoordination of cross-functional projects, stakeholders, timelines and implementation.

Temporary & Fractional ManagementTemporary managerial responsibility when direct oversight of execution and continuity is required.

Internal people strategyAssessment, selection and onboarding of key people integrated into organizational management.

Experience and results

Interventions applied across different contexts.

A few examples show how different areas of expertise can be combined around commercial, organizational and managerial objectives.

Sales Performance

KÜNZI

Sales training with Lumina, role-playing and behavioural strategies focused on relationships and customer planning, in a project that accompanied a sales increase of +150% during the Covid lockdowns.

Sales Development

Schlüter-Systems

Development of a professional who initially had a technical profile into a commercial point of reference, integrating Lumina psychometrics, training and public-speaking sessions in professional recording studios.

Leadership & Organization

SOGAER — Cagliari Airport

Cross-functional project on leadership, soft skills and internal communication, with cascading effects on service quality, customer satisfaction and organizational attractiveness.

Customer Communication

Abbanoa

Work on relational skills and high-conflict customer interactions, improving operators’ ability to handle complaints and difficult communications.

General Management

Studio Legale Callipari

COO / interim general manager role covering processes, staffing, digitalization and costs, with approximately €10,000 in annual savings achieved through operational review and Lean principles.

Business Development

N.T. Academy

Managed the start-up from strategy through operations, building service, support and sales teams and reaching €360,000 in annual revenue within 18 months from an initial budget of €50,000.

National and international operations

Let’s start from the problem and the result to be achieved.

Based in Cagliari, I work with businesses and organizations throughout Italy and am available for assignments in Switzerland and other international contexts, on site or remotely, also in professional English.

CagliariMilanRomeNaplesSwitzerlandEurope and international contexts

Contact me